Privacy Policy

Alright, here's the deal. At Mythrion Void Fitness, we're all about building warriors, not building databases full of unnecessary personal stuff. But yeah, when you sign up for classes, book personal training, or grab a membership, we're gonna need some basic info to keep things running smooth.

This policy lays out what we collect, why we collect it, and what we do with it. We're based in Vancouver, BC, Canada, so we follow Canadian privacy laws (specifically PIPEDA for you legal eagles out there). We're not here to sell your data or spam you with weird offers. We just wanna help you crush your fitness goals.

By using our facility or website, you're cool with what's written here. If something doesn't sit right, hit us up at info@mythrionvoid.info and let's talk about it.

Here's what we're collecting when you work with us:

• Personal Identifiers: Name, email, phone number, mailing address. Pretty standard stuff so we can reach you about classes or if you left your water bottle behind (again).
• Payment Info: Credit card details, billing address. We use secure payment processors, so we're not storing your full card numbers on our end.
• Health & Fitness Data: Any medical conditions, injuries, fitness goals, dietary restrictions. Our coaches need this to keep you safe and design programs that actually work for your body.
• Performance Metrics: Workout stats, PR's, attendance records. This helps us track your progress and celebrate those wins with you.
• Photos & Videos: Sometimes we capture gym action for social media or promotional stuff. We'll always ask before posting your face anywhere.
• Website Activity: IP address, browser type, pages visited. Basic tech stuff to keep our site running properly.

We're not out here collecting random info we don't need. Everything we ask for has a purpose related to your training experience.

So what do we do with all this? Here's the breakdown:

• Running the Gym: Scheduling classes, processing payments, managing memberships, sending you reminders about that 6am class you signed up for.
• Personalized Coaching: Your health info and fitness goals help our coaches build programs that won't wreck you and will actually get results.
• Communication: Updates about schedule changes, new classes, gym events. We're not gonna blow up your inbox every day, promise.
• Improving Our Services: Analyzing what's working and what's not so we can keep getting better.
• Legal Stuff: Sometimes we gotta keep records for tax purposes or if there's ever a legal issue (which hopefully there won't be).
• Marketing: Yeah, we might send you info about special offers or new programs, but you can opt out anytime. No hard feelings.

Everything we do with your data is directly connected to making your experience at Mythrion Void better. That's it.

Real talk - we're not selling your data to random companies. But there are a few situations where we share info:

• Payment Processors: Companies like Stripe or Square that handle credit card transactions. They've got their own security protocols.
• Email & Communication Tools: Services we use to send newsletters and class reminders. They only see what's needed to deliver messages.
• Cloud Storage: We use secure cloud services to back up member info. Everything's encrypted.
• Legal Requirements: If the law says we gotta hand something over (court order, warrant, etc.), we have to comply. But we'll only share the minimum required.
• Emergency Situations: If there's a medical emergency and paramedics need to know about your health conditions, we're sharing that to keep you safe.

We make sure anyone who handles your data signs agreements to protect it. And we never, ever sell your personal info to third-party marketers. That's just sketchy and we don't roll like that.

Security's a big deal for us. Here's what we're doing to protect your stuff:

• Encryption: All sensitive data gets encrypted both when it's stored and when it's being transmitted. Your payment info especially is locked down tight.
• Access Controls: Only staff who actually need access to member data can get to it. Not everyone on the team can peek at everything.
• Secure Servers: Our website and databases are hosted on secure servers with regular security updates and monitoring.
• Physical Security: Paper records (yeah, we still have some) are kept in locked cabinets in secure areas of the facility.
• Regular Audits: We periodically review our security practices and update them as needed.

Look, no system is 100% hack-proof - anyone who tells you otherwise is lying. But we're doing everything reasonable to protect your info. If there's ever a breach, we'll let you know right away and tell you what happened and what we're doing about it.

Our website uses cookies - not the protein kind, unfortunately. These are tiny files that help the site remember you and work properly.

What We Use:

• Essential Cookies: Needed for basic site functions like logging in and booking classes. These aren't optional if you wanna use the site.
• Analytics Cookies: Help us understand how people use the site so we can make it better. We use Google Analytics (in privacy mode).
• Preference Cookies: Remember your settings and choices so you don't have to keep re-entering stuff.

You can disable cookies in your browser settings, but heads up - some parts of the site might not work right if you do. Most browsers let you block third-party cookies while keeping the essential ones.

We don't use those creepy advertising cookies that follow you around the internet. That's just weird.

Under Canadian privacy law, you've got some solid rights when it comes to your personal info:

• Access: You can ask to see what personal info we have on you. We'll get you a copy within 30 days.
• Correction: If something's wrong or outdated, let us know and we'll fix it.
• Deletion: Want us to delete your data? We'll do it, but we might need to keep some stuff for legal or accounting reasons (like tax records).
• Opt-Out: Don't wanna receive marketing emails? Hit that unsubscribe button or tell us directly. You'll still get important stuff like billing notices.
• Complaints: If you think we're mishandling your data, you can file a complaint with the Office of the Privacy Commissioner of Canada.

To exercise any of these rights, just email us at info@mythrionvoid.info or call (604) 555-2847. We'll need to verify your identity first (can't just hand out member data to anyone who asks), but then we'll take care of it.

Our programs are designed for adults (18+) and teens with parental consent. If you're under 18 and wanna train with us, we need a parent or guardian to sign off on everything.

We don't knowingly collect personal info from kids under 13. If we find out we've accidentally collected data from a young kid without proper parental consent, we'll delete it ASAP.

Parents - if you think we've got info about your child that we shouldn't have, contact us immediately and we'll sort it out.

We might update this privacy policy from time to time - usually when laws change or we add new services. When we make significant changes, we'll let you know via email or a notice on the website.

The "Last Updated" date at the top of this page shows when we last made changes. We recommend checking back occasionally to stay informed about how we're protecting your info.

If you keep using our services after we post changes, that means you're cool with the updated policy. If you're not cool with it, you can close your account (though we'd hate to see you go).

Got questions about this privacy policy or how we handle your data? Don't be shy - reach out and we'll clear things up.

We typically respond within 24-48 hours. If it's urgent, give us a call.